Sell a Land, LLC (“we,” “our,” or “us”) complies with all mobile carrier requirements regarding opt-in, opt-out, and help keywords for SMS communications. This policy ensures that users have control over the SMS messages they receive from us and that all opt-out requests are honored promptly.
1. Opt-In Messaging
How to Opt-In
Users can opt into our SMS communications by:
- Signing up on our website (sellaland.com) and providing explicit consent to receive text messages.
- Texting a specific keyword (e.g., START or other campaign-specific keywords) to our designated number, as promoted in our marketing materials.
Confirmation Message
Upon opting in, users will receive a confirmation message, such as:
“Thank you for subscribing to Sell a Land, LLC alerts! Msg & Data rates may apply. Reply HELP for help, STOP to cancel. Msg frequency varies. View our Privacy Policy at sellaland.com/privacy-policy.”
2. Opt-Out Messaging
How to Opt-Out
Users can opt out of SMS communications at any time by replying STOP to any text message they receive. We also honor common opt-out commands like CANCEL, END, or UNSUBSCRIBE.
Confirmation of Opt-Out
When a user opts out, we immediately send a confirmation message to acknowledge the opt-out request and ensure no further messages are sent:
“You have successfully unsubscribed from Sell a Land, LLC alerts. You will no longer receive messages. Reply START to re-subscribe.”
No additional messages will be sent to users after this confirmation unless they opt back in.
3. Help Messaging
How to Request Help
Users can request assistance at any time by replying HELP to any text message.
Help Response Message
When users text HELP, they will receive a message with support information:
“Sell a Land, LLC: For help, contact us at (740) 331-7818 or support@sellaland.com. Reply STOP to cancel. Msg & Data rates may apply.”
4. Honoring Opt-Out Requests
Sell a Land, LLC ensures all opt-out requests are honored promptly and without exception. Upon receiving an opt-out request:
- The user is removed from the SMS subscription list immediately.
- No further messages are sent unless the user explicitly opts back in.
5. Compliance with Mobile Carriers
We adhere to mobile carrier guidelines to:
- Provide clear instructions on how users can opt in and out of SMS communications.
- Honor opt-out requests in a timely manner.
- Ensure users can request help via SMS at any time.
6. Contact Us
For any questions or concerns regarding our SMS messaging policy, please contact us at:
- Email: support@sellaland.com
- Phone: (740) 331-7818
- Mail: 430 New Park Ave Suite 102, West Hartford, CT 06110
For more details, view our full Privacy Policy at sellaland.com/privacy-policy.